Author Archive - John Proctor
Organizations that send employees to destinations with a high risk of kidnapping should seriously contemplate kidnap and ransom (K&R) insurance. K&R insurance protects individuals and corporations, typically covering kidnapping, extortion, wrongful detention and hijacking. K&R policies may also indemnify personal accident losses caused by kidnapping, and will generally cover the fees and expenses of crisis management consultants.
How does an organization identify the best person for the job when filling a position? Companies generally follow a defined process for recruiting, hiring and promoting. They have a job description and certain criterion they are looking for. Whatever the process may be, it needs to be robust and legally defensible. The best method for achieving this is to use a formal assessment centre.
The first anniversary of the Chilean mine disaster is an opportune time to take a closer look at the key aspects of managing human resources, and how we can avoid some of the mistakes that were made during the Chile mine incident.
When an organization gives one of their human resources a task, how often is a risk assessment done? The answer is: it depends. When firefighters are asked to enter a burning building, the person in charge first assesses the risk to his people. When the engineers at the Japanese nuclear plant had to re-enter the facility to prevent a meltdown, a risk assessment was also completed before that. However, when most organizations fly their sales guy to South Africa, or get the young clerk at the gas station to close up the shop at night, rarely do they consider all the risks.
A recent Reuters article entitled “Darfur kidnapping victim sues aids group that sent her” addresses an American lawsuit that has sparked a worldwide interest in the kidnapping industry. 2008 alone, Canada had five hostages taken in five months. A Canadian Government study assesses that terrorist groups will continue to attempt to kidnap Westerners, including Canadians, and that the greatest threat is to tourists, aid workers, journalists, business people and diplomats.
More and more organizations are asking the question: “What are the responsibilities associated with managing a travelling workforce?” This question has been increasingly relevant as of late, with a number of Canadian companies taking notice of the recent events in Egypt, Libya, and Japan.