Monday, January 9th, 2012
Valuable information can come from diverse sources. Consider this case I uncovered via the daily commuter newspaper: a female employee complained that a third-party service provider harassed her. The incident took place on the employer’s premises, but the alleged harasser was not employed directly by the employer. He was employed by the company that serviced the company’s office photocopiers…
Read the rest of this post »Wednesday, December 14th, 2011
January 1, 2012, is the date to complete all actions required under the Accessibility Standards for Customer Service and emergency preparedness requirements in the Integrated Accessibility Standards. The good news is, if your organization is obligated to report, you do not have to file with the government until December 31, 2012.
Read the rest of this post »Wednesday, December 7th, 2011
The Accessibility Standards for Customer Service require employers to provide accessible customer service to persons with disabilities. In order to comply with the legislation, all businesses and organizations providing goods or services to the public with at least one employee in Ontario must meet several requirements by January 1, 2012. What we gathered at our most recent AODA seminar is that employers are very concerned about the training aspect of the customer service obligations.
Read the rest of this post »Tuesday, November 22nd, 2011
Do your managers and front line workers have accurate facts about human rights issues? A number of conversations I have had with workers lately inform me that many people allow their emotions to overwhelm the facts. The misunderstandings that flow from this emotional response can lead to costly violations of the law for your organization.
Read the rest of this post »Monday, August 29th, 2011
Over eight months in 2010, the Ontario government consulted with not-for-profit organizations and their representatives on ways that the government could better support the NFP sector. “Participants advised on legislation, policies, structural issues and funding mechanisms. They also contributed ideas on how to better coordinate policy, research and communication with and for the sector.”
Read the rest of this post »Thursday, August 11th, 2011
The structure of the National Occupational Classification (NOC) 2011 has changed and is replacing Statistics Canada’s National Occupational Classification for Statistics (NOC-S) 2006 and Human Resources and Skills Development Canada’s NOC 2006, eliminating the differences that have existed between these two classifications. The NOC is being adapted to reflect the significant structural changes in the Canadian labour market since 2001.
Read the rest of this post »Tuesday, June 21st, 2011
A recent Reuters article entitled “Darfur kidnapping victim sues aids group that sent her” addresses an American lawsuit that has sparked a worldwide interest in the kidnapping industry. 2008 alone, Canada had five hostages taken in five months. A Canadian Government study assesses that terrorist groups will continue to attempt to kidnap Westerners, including Canadians, and that the greatest threat is to tourists, aid workers, journalists, business people and diplomats.
Read the rest of this post »Friday, June 10th, 2011
Now that the Integrated Accessibility Regulation under the Accessibility for Ontarians with Disabilities Act is now law and will come into force on July 1, 2011, let’s take a closer look at the accessibility standard for employment.
Read the rest of this post »Monday, March 28th, 2011
Mobility is not just about technology anymore. However, chances are high that IT, specifically the CIO, will be responsible for any mobile initiatives within the company. So, CIOs need to take a broad view of mobility and understand the effect this technology will have on departments such as HR, sales, marketing, legal, security and facilities, as well as IT.
Read the rest of this post »Wednesday, March 9th, 2011
According to a recently released CROP survey carried out for the Ordre des conseillers en ressources humaines agréés (Quebec’s human resources professional association), 79 percent of workers in Quebec often or occasionally witnessed a conflict in their workplace in the last year. The survey also indicates that 62 percent of employees believe their managers are inclined to resolve conflicts, compared to 38 percent who feel they tend to ignore them.
Read the rest of this post »Tuesday, March 8th, 2011
What is your workplace policy on protecting (accommodating) employees and others who have food allergies, environmental sensitivities and other “hidden” of “non-evident” potential disabilities?
Read the rest of this post »Wednesday, January 26th, 2011
Ontario’s Accessibility Standards for Customer Service requires organizations to train staff, volunteers and third parties who deal with the public on your behalf on how to provide customer service to people with disabilities. What are the legal requirements for training?
Read the rest of this post »Friday, November 5th, 2010
I read an interesting article that was quite discouraging. Unfortunately, it has been found that more Canadians are remaining jobless for longer periods of time. We are not just talking about workers in the manufacturing sector here; apparently, significant numbers of Canadians have lost their jobs and are experiencing long-term unemployment in areas such as accounting, executive work and education. Also, employment of factory workers is at a 30-year low.
Read the rest of this post »Friday, October 29th, 2010
I just read an interesting article that found only 44% were satisfied with their jobs, about 32% were somewhat satisfied and 24% were not very satisfied or not at all satisfied. That is a significant number of people (56%) who did not answer “very satisfied” about their jobs.
Read the rest of this post »Friday, September 24th, 2010
Behaviour in the workplace is based on people’s perception of it. In this post, let’s examine how one’s perception influences productivity, absenteeism, turnover and job satisfaction.
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Leslie D Foreman:Andrew Taillon:
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