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Posts Tagged ‘accessibility standard’

AODA: Protect your organization through documentation

Wednesday, October 26th, 2011

The Accessibility Standards for Customer Service require employers with 20 or more employees to document policies. The Integrated Accessibility Standards require employers to document policies and multi-year accessibility plans if they have 50 or more employees. So smaller organizations might breathe a sigh of relief knowing that they don’t have to document and keep track of their accessibility policies and plans under the Accessibility for Ontarians with Disabilities Act (AODA).

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Tags: Accessibility for Ontarians with Disabilities Act, accessibility standard, Accessibility Standards for Customer Service, AODA, business image, compliance dates, Customer service standards, documentation, Due diligence, employment law, integrated accessibility standards, OHRC, ontario, Ontario Human Rights Code, people with disabilities, persons with disabilities, small organizations, SMB, SME
Posted in Accessibility Standards, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Customer Service | Make a Comment »

Slaw: The AODA era part I: The accessibility standard for customer service, how much time do I have?

Thursday, March 10th, 2011

The AODA customer service standard outlines what businesses and other organizations in Ontario must do to make their goods and services more accessible to people with disabilities by January 1, 2012. Every person or organization that provides goods and services to members of the public or other third parties, and has at least one employee in Ontario, must comply.

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Tags: Accessibility for Ontarians with Disabilities Act, accessibility standard, accessibility standard for customer service, AODA, Disability, duty to accommodate, employment law, human rights code, non-profit sectors, people with disabilities, Private sector
Posted in Accessibility Standards, Standard for Customer Service | 2 Comments »