Recently, some of our clients received a notice from the government reminding them to file an Accessibility Report. This was an eye opener to employers who have let the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service compliance deadlines slip through the cracks. Some simply forgot to file. However, others were reminded they have not yet implemented all the Customer Service Standard requirements.
We are repeating this December 21 blog post to ensure employers, human resources professionals, payroll specialists, legal advisors, managers and supervisors among others start 2013 on the right foot.
Ontario’s Accessibility Standard for Customer Service came into effect on January 1, 2012 for all businesses and not-for-profits in the province with more than one employee. If an organization has more than 20 employees, an online report must be filed by December 31, 2012 to demonstrate to the government that accessibility has been achieved under the Customer Service Standard. Many organizations are now asking “what comes next?”
Ontario’s Accessibility Standard for Customer Service came into effect on January 1, 2012 for all businesses and not-for-profits in the province with more than one employee. If you have more than 20 employees, you must file an online report by December 31, 2012 to demonstrate to the government that you have achieved accessibility.
On Thursday, September 13, 2012, the Ontario Human Rights Commission (OHRC) released Minds That Matter: Report on the consultation on human rights, mental health and addictions, which is the result of what they heard from the consultation across the province and sets out a number of key recommendations and commitments to address human rights issues that affect people with mental health disabilities or addictions.
Slaw: Recommendations for new Manitoba legislation to remove barriers faced by people with disabilities
Manitoba is the second province in Canada that intends to make their province accessible for persons with disabilities by developing specific standards of accessibility in a number of key areas.
After weeks of intense competition and countless appetizing foods, only two remained, Josh Marks and Christine Ha, the show’s first contestant with a disability. She is blind.
I asked a skill testing question to which nobody responded! Nevertheless, I will answer the question here because I know you are busy and don’t always have the time to respond to my skill testing questions. The question is “How to comply with two laws at the same time?”
Andrew Lawson recently introduced our readers to the StopGap one-step ramp project at www.stopgap.ca. The group offers businesses in Ontario a one-step accessibility ramp for free. Sounds great, right? Well, during my several years on Ontario’s accessible built environment standards committee, we addressed the issue of one-step ramps and members raised valid reasons not to assume this is a fix in all situations. So what is the conundrum?
January 1, 2012, is the date to complete all actions required under the Accessibility Standards for Customer Service and emergency preparedness requirements in the Integrated Accessibility Standards. The good news is, if your organization is obligated to report, you do not have to file with the government until December 31, 2012.
Along with the customer service standard, four out of the five accessibility standards under the Accessibility for Ontarians with Disabilities Act are now law and in place. They are accessibility standards in the areas of Customer Service, Information and Communication, Employment and Transportation. These standards are complex and they require understanding and preparation. Ontarians can no longer ignore them.