accessible communication
We are not SHOUTING or SCREAMING! Font sizes and accessibility
April 23, 2012 Suzanne Cohen Share Accessibility Standards, Integrated Accessibility Regulation, Standard for Customer Service, Standard for Information and Communications
Recently I sent an email in a medium-large font to someone who thought I was shouting. The reply I received was disturbing. The person was offended and read the information as if I was angry…
Accessibility for Ontarians with Disabilities Act, Accessibility standards, accessible communication, AODA, clear print accessibility guidelines, communication, email etiquette, email formatting, employment law, font size, vision disability
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