Ministry of Community and Social Services

Keep up with AODA reporting!

August 13, 2012 Clear Path Employer Services Accessibility Standards, Standard for Customer Service, 0

Have you kept up to date with AODA requirements? Statistics show that one in seven citizens of Ontario has some sort of disability. Not only is it essential for businesses to become accessible in order to take advantage of these potential customers, it’s now law!

accessibility, AODA, assistive devices, complying with accessibility, customer service standard, Disability, employment law, feedback, Ministry of Community and Social Services, policies, practices and procedures, service animal, support person, ustomer service standard reporting requirement

AODA compliance: the good, the bad and the ugly

May 23, 2012 Suzanne Cohen Share Accessibility Standards, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Customer Service, Standard for Employment, Standard for Information and Communications, Standard for the Built Environment, Standard for Transportation, 4

Today’s post is all about hearing from you! Questions arise as to how organizations are dealing with the Accessibility for Ontarians with Disabilities Act compliance requirements. I want to hear from you about the good, the bad and the ugly! Allow me to share your expertise or stories with the rest of the province. Of course, the idea is to help others meet compliance and use the lessons you’ve learned to encourage others. As for your bad ideas that turned ugly, organizations can really use that information to avoid similar pitfalls.