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Some legal pitfalls of security breaches to your company’s electronic data

The recent loss of a Canadian government hard drive containing personal information of receivers of student loans and the ensuing class action lawsuit are a stark reminder of how easy it is to be exposed to the pitfalls of data security breaches. In this day and age, when company data is stored on small, mobile devices, all it takes is an absent-minded employee leaving their USB key or smarthpone on the subway.

 

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Understanding employee privacy and work-issued computers

Last week, Alison J. Bird wrote for the First Reference Talks blog about the R. v. Cole case, involving a high school teacher who had kept photos of a naked, underage student on his work computer. In the several days, there have been a flurry of news stories calling attention to privacy boundaries employees can expect regarding work-licensed technology.

 

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Slaw: Privacy management guide aims to improve accountability

The privacy commissioners of Canada, Alberta and British Columbia have developed a guide to help organizations implement an effective privacy management program that meets private-sector privacy legislation and to provide consistent direction on what it means to be an accountable organization when dealing with individuals’ personal information…

 

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Invasion of personal privacy

The Ontario Court of Appeal decision in Jones v. Tsige deals with a novel claim, one for damages for invasion of personal privacy. This decision has garnered a great deal of comment in the popular press in the time since its release. Is the decision as radical as some writers have suggested? What are the implications for privacy rights in Ontario, and, in particular, the conduct of employers and employees?

 

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Year-end round-up

Like most of you, I’m sure, I was extra busy before Christmas last year, and to top it all off, I got sick and had to leave some things unfinished. So I couldn’t bring you this brief round-up of things that happened in the last three months of 2011, much of which has to do with technology and how employers will use it to interact with employees and customers. But it’s a new year and I’ve recovered from my illness and my holidays, so without further ado…

 

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Proposed privacy changes in British Columbia

The Freedom of Information and Protection of Privacy Amendment Act, 2011 (Bill 3) was introduced in the British Columbia legislature on October 4, 2011. The Bill aims to facilitate digitization, compiling, sharing and combining of personal data across government ministries (including the Ministry of Labour, Citizens’ Services and Open Government). Individuals would be able to access government services with a secure digital identification card and personal ID number.

 

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Slaw: Using employee (patient) health information in human resources investigation

The Alberta Information and Privacy Commissioner recently confirmed that Alberta Health Services (AHS) breached the rights of one of its employees by intentionally using information from his addiction counselling against him during a human resources investigation. The breach of the employee’s personal health information clearly contravened the Health Information Act (HIA).

 

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Employer and insurer both breached privacy of employee

The Office of the Information and Privacy Commissioner of Alberta has determined that an employer violated the Personal Information Protection Act and the Freedom of Information and Protection of Privacy Act when it disclosed more information than necessary to determine the employee’s eligibility for disability benefits, and that the group insurance provider used the information without consent.

 

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Strengthen personal data security; avoid the Sony experience

Customers and employees entrust their personal information to businesses on a daily basis and expect that these businesses will treat that information with the care and respect it deserves by implementing the proper safeguards to keep it safe. However, just recently…

 

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First damage award in PIPEDA case

Here’s something readers might want to know about: the Federal Court has awarded damages in a case based on the Personal Information Protection and Electronic Documents Act. Why is that special? Well, it’s the first damages award in the 10-year history of the Act.

 

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Take access to information requests seriously

I recently read a case coming out of the Alberta Office of the Information and Privacy Commissioner dealing with an access to information request. Though this was a case dealing with a public body, the principle applies to any information request: there was simply no reason to deny the disclosure of information.

 

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Most organizations still don’t encrypt data when it leaves the office

I recently read a news release by the Alberta Office of the Information and Privacy Commissioner that indicated that there are still high incidences of laptops containing personal information being stolen—without having security measures such as encryption put in place. The commissioner was left scratching his head.

 

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Customer privacy policies and employee handling of customer personal information

A weekend Toronto Star article reported that employees at the Canada Revenue Agency are improperly reviewing the private financial affairs of taxpayers. Some are using agency computers to give favoured treatment to colleagues, friends, family—and themselves…

 

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Privacy risk management – by design

I’ve discussed the Privacy by Design principle before, in the Inside Internal Control newsletter. In case you don’t know, PbD is an approach developed by Dr. Ann Cavoukian, the Privacy Commissioner of Ontario, which proactively embeds privacy protection by default in the design of an organization’s practices and products.

 

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The new age of workplace gossip – TMI!

I’ve discussed workplace gossip here before, and what bosses can do to prevent it or at least reduce the potential harm, but there are a couple of hyper-modern developments that I didn’t get into: reality television and the Internet. These two things have created a culture of “sharing”, for lack of a better word, that encourages people at play or work to divulge the most mundane and private details of their lives to others—the kind of information that one previously might only have shared with family or best friends.

 

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