Thursday, February 3rd, 2011
There has been a recent wave of headlines referencing incidents in which employees have been fired as a result of their online conduct, usually on Facebook or personal blogs. Human resources professionals seem to be struggling to deal with this relatively new issue effectively, and are often at a loss as to how to monitor and respond to employee online behaviour. What is often ignored, however, is how companies, and HR persons in particular, can use social media to their advantage.
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Tuesday, February 1st, 2011
I’ve caved. The end of my phone contract has been looming large, and as I pondered my options, somehow I thought, “I’d really like to be more connected.” So I’m ditching my two-year-old, decidedly not smart, flip phone and getting an iPhone—and a data plan. Soon I’ll be able to tweet and update my Facebook status and share photos wherever I am. And I’m afraid.
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Tuesday, January 4th, 2011
The 2010 CLawBie Awards have been announced. First Reference Talks is one of the finalists!
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Friday, November 12th, 2010
The British Columbia Labour Relations Board recently upheld the firing of two employees by a car dealership over comments they posted on Facebook about their employer. The lawyer for the employer stated that he believes this is the first Facebook firing case to be heard in Canada.
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Thursday, September 30th, 2010
You already know how important information technology is to your business. You’ve got a website that pushes your brand and maybe even sells your products; you’ve got an internal network that connects all of your employees to each other and the documents they need; you’ve got company email to manage, and maybe a bunch of cellphones and BlackBerrys to keep track of; you’ve got security cameras, passwords, log-ins and keycards; and you’ve got employee management systems covering attendance, payroll, benefits and more. If any of these fails, you’ve also got a big problem.
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Wednesday, September 15th, 2010
It is becoming more and more common to hear of employers “googling” prospective employees. Where a prospective employee has a significant presence on the Internet through social media, the employer may become privy to a number of facts about the prospective employee that he or she may not have known previously.
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Friday, September 3rd, 2010
I just read an interesting article saying that Germany may be the first to pass a law making it illegal for prospective employers to spy on applicants’ private postings on Facebook. Do you think this type of law could ever be passed in Canada?
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Monday, August 16th, 2010
Technology usually helps us function by making daily tasks easier, safer, more efficient, and so on. But sometimes a technology comes along that doesn’t simply improve the way we do something, it actually creates a new type of behaviour. I think this is the case with online social networking, which allows individuals to broadcast to mass audiences in a way that wasn’t available in the past. The question remains, however, as to whether this activity makes life any easier! Some have certainly found it just causes them trouble.
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Monday, April 26th, 2010
I’ve discussed workplace gossip here before, and what bosses can do to prevent it or at least reduce the potential harm, but there are a couple of hyper-modern developments that I didn’t get into: reality television and the Internet. These two things have created a culture of “sharing”, for lack of a better word, that encourages people at play or work to divulge the most mundane and private details of their lives to others—the kind of information that one previously might only have shared with family or best friends.
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Friday, April 9th, 2010
Recent case law and new technologies have raised the prospect of employer liability for the statements of employees on sites such as Twitter, Facebook, and LinkedIn.
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Wednesday, March 31st, 2010
I never understood the fascination to this Facebook application… a game called Farmville. Certain members of my family play it and some of my co-workers indulge in it. Most of the Facebook status updates or newsfeeds I see over my network involve someone looking for something or finding something in Farmville, and would like to share it with me. For example, “Christina was farming when she found a Wandering Stallion! Christina wants her friends to help the Wandering Stallion by giving him shelter for the night“.
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Tuesday, November 10th, 2009
Connected employees are ambassadors for their employers. Some employers might find this frightening, but it is also inevitable. Some companies will worry about the message that their employees are spreading across their social networks and the Internet, and complain about their inability to control it; but others would pay good money for employees who are so engaged that they will work at all hours and act as corporate social media ambassadors at all times.
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Wednesday, November 4th, 2009
Social media are new, and their value is not entirely clear, especially to businesses that are doing just fine as they are, thank you very much. Heck, it’s even possible that blogs, Facebook, Twitter, LinkedIn, and other Web 2.0 and social networking services will turn out to be passing fads, in which case, maybe companies that ignore them will have the last laugh on the matter. I don’t know about that, but I will say this: the generation that grew up on the Internet and began to enter the labour market over the last decade is unlikely to want to shift to a way of doing things that doesn’t involve the Internet and its associated applications and gadgets. And their children—well, who can say how connected they’ll be. It would take an extremely authoritarian approach to return to the workplace of our parents, and likely an approach that looks backward rather than ahead. But enough of prediction, let’s talk about some interesting stuff!
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Tuesday, November 3rd, 2009
With this whole text-messaging explosion, a new epidemic called “textual harassment” has emerged. I recently read a couple of articles dealing with this new liability concern for employers: textual-sexual harassment. Of course this warning comes from the United States—according to a recent US Justice Department report to Congress, 23 percent of stalking or harassment is happening via text messages. The problem has become so large in the US that 46 states have anti-stalking laws that refer to electronic forms of communication. However… since US lawsuits that involve texting and harassing behaviours are increasing, Canadian employers should beware!
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Wednesday, October 28th, 2009
To a casual observer, it might appear that time management has fallen to the wayside at many workplaces today: employees work well beyond their scheduled hours, including while on lunch breaks, during leisure time and social events and even on vacation. But with proper scheduling, time management should prevent work from expanding beyond regular work hours—as was the case before the Internet age. Instead, in the “knowledge economy”, where the smart phone rules, scheduled work hours have become nearly meaningless.
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