social model of disability
May 25, 2011 Suzanne Cohen Share Accessibility Standards, Standard for Customer Service
The Accessibility Standard for Customer Service Regulation obligates Ontario businesses and their employees to communicate with persons with disabilities in a manner that takes into account the person’s disability. Employers must train employees to interact and communicate with people that have various types of disabilities…
Accessibility for Ontarians with Disabilities Act, Accessibility Standard for Customer Service Regulation, AODA, appropriate terminology, customer service standard, Disability, discrimination, disease, disorder, dysfunctional, employment law, malicious intent, medical model of disability, medical terminology, mental disability, method of communication, negative stereotypes, people with disabilities, person with a disability, social model of disability, stigmas, training, traumatic incident, words to perpetuate negative stereotypes
I believe smoking (i.e., nicotine) is recognized as an addiction, as Simon mentions, which would engage the question of discrimination. – Jun 18, 9:40 PM
Even though as a non-smoking employer I support the actions of Momentous Corp, I am surprised they have even attempted to take this position, given... – Jun 17, 5:46 PM
Where in Human Rights does it say that smokers are now protected under one of the grounds and if so which ground are they protected... – Jun 17, 3:28 PM
