The Manitoba Customer Service Accessibility Standard (CSAS) under the Accessibility for Manitobans Act (AMA) comes into effect November 1, 2015. The CSAS requires all of Manitoba’s public, private and non-profit organizations with one or more employees that provide goods or services directly to the public or to another organization in Manitoba, to establish and implement measures, policies and practices to remove barriers to access to the goods or services it provides.
Archives for October 2015
I am guessing that there are a few business owners who are scratching their heads with regards to new information concerning an AODA “Audit Blitz” for retail organizations. In a field pot marked with consulting companies one would figure that the use of terminology that strikes fear into the hearts of businesses is a little unnecessary. Granted, accessibility is a crucial part of the business landscape in Ontario, but scaring the bejesus out of business owners is counterproductive.
Three popular articles this week on HRinfodesk deal with frustration of contract due to illness; duty to make your employment practices accessible; and employee termination for cause due to theft.