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Archives for April 2018

By Marie-Yosie Saint-Cyr, LL.B. Managing Editor | 2 Minutes Read April 27, 2018

Guidance on recording of customer telephone calls updated

The Office of the Privacy Commissioner of Canada recently updated its information and guidance on recording of customer telephone calls to bring it up to date, make it web-friendly and responsive for user feedback.

Article by Marie-Yosie Saint-Cyr, LL.B. Managing Editor / Accessibility Standards, Business, Information Technology, Privacy / call centre, customer service, implied consent, Internal Controls, Office of the Privacy Commissioner of Canada, Personal Information Protection and Electronic Documents Act, PIPEDA, privacy law, Recording customer calls, telemarketing

By Marie-Yosie Saint-Cyr, LL.B. Managing Editor | < 1 Minutes Read April 26, 2018

Three popular articles this week on HRinfodesk

The three popular articles this week on HRinfodesk deal with constructive dismissal, workplace inspection blitzes and employment references.

Article by Marie-Yosie Saint-Cyr, LL.B. Managing Editor / Employee Relations, Employment Standards, Health and Safety / constructive dismissal, defamation, employment and labour standards, employment law, employment references, ESA blitzes, health and safety, occupational health and safety, termination, work from home

By Occasional Contributors | < 1 Minutes Read April 26, 2018

Your business and your will – Shareholders’ agreements

A Shareholders’ Agreement is a very important component of any business owner’s succession plan.

Article by Occasional Contributors / Business, Finance and Accounting / shareholders rights, shareholders’ agreement, succession planning, Wills and Estates

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