AODA Accessibility Standards Compliance Seminar November 9, 2011

September 30, 2011 Yosie Saint-Cyr, LL.B. Managing Editor Accessibility Standards, Conferences, Human Resources, Integrated Accessibility Regulation, Standard for Customer Service

Along with the customer service standard, four out of the five accessibility standards under the Accessibility for Ontarians with Disabilities Act are now law and in place. They are accessibility standards in the areas of Customer Service, Information and Communication, Employment and Transportation. These standards are complex and they require understanding and preparation. Ontarians can no longer ignore them.

The law applies to the Government of Ontario, the Legislative Assembly, every designated public sector organization and every person or organization that provides goods, services and facilities to the public or other third parties and that has at least one employee in Ontario.

Among other processes, organizations must use policies, practices and procedures to achieve accessibility and meet the standards in the Regulation. This includes a policy statement of organizational commitment to meet the accessibility needs of persons with disabilities in a timely manner.

On November 9, 2011, First Reference Inc. will be holding a half-day seminar on accessibility standards compliance under the AODA. The AODA Accessibility Standards Compliance is a half-day seminar that will provide an overview of the AODA compliance framework focusing on the practical guidance in the form of templates, checklists and resources tailored to assist you in understanding and meeting the specific requirements that are applicable to your organization, whether it be a public, private or non-profit enterprise. For more information or to register, visit the seminar website here

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Yosie Saint-Cyr, LL.B. Managing Editor

Managing Editor at First Reference Inc.

Yosie Saint-Cyr, LL.B., is a trained lawyer called to the Quebec bar in 1988 and is still a member in good standing. She practiced business, employment and labour law until 1999. For over 18 years, Yosie has been the Managing Editor of the following publications, Human Resources Advisor, Human Resources PolicyPro, HRinfodesk and Accessibility Standards PolicyPro from First Reference. Yosie is one of Canada’s best known and most respected HR authors, with an extensive background in employment and labour across the country. Read more