Along with the customer service standard, four out of the five accessibility standards under the Accessibility for Ontarians with Disabilities Act are now law and in place. They are accessibility standards in the areas of Customer Service, Information and Communication, Employment and Transportation. These standards are complex and they require understanding and preparation. Ontarians can no longer ignore them.
The law applies to the Government of Ontario, the Legislative Assembly, every designated public sector organization and every person or organization that provides goods, services and facilities to the public or other third parties and that has at least one employee in Ontario.
Among other processes, organizations must use policies, practices and procedures to achieve accessibility and meet the standards in the Regulation. This includes a policy statement of organizational commitment to meet the accessibility needs of persons with disabilities in a timely manner.
On November 9, 2011, First Reference Inc. will be holding a half-day seminar on accessibility standards compliance under the AODA. The AODA Accessibility Standards Compliance is a half-day seminar that will provide an overview of the AODA compliance framework focusing on the practical guidance in the form of templates, checklists and resources tailored to assist you in understanding and meeting the specific requirements that are applicable to your organization, whether it be a public, private or non-profit enterprise. For more information or to register, visit the seminar website here
Marie-Yosie Saint-Cyr, LL.B. Managing Editor
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