Ontario’s Accessibility Standard for Customer Service came into effect on January 1, 2012 for all businesses and not-for-profits in the province with more than one employee. If you have more than 20 employees, you must file an online report by December 31, 2012 to demonstrate to the government that you have achieved accessibility under the Customer Service Standard.
The government requires you to use the Accessibility Compliance Reporting tool to file your report online. The reporting tool is on ServiceOntario’s ONe-Source for Business website.
A previous First Reference Talks blog post written by Clearpath Employer Services provides an overview of your obligation under the Customer Service Standard and your reporting requirement here.
The AODA accessibility reporting deadline is fast approaching, don’t be the last one to comply!
First Reference Human Resources and Compliance Managing Editor