The AODA customer service standard outlines what businesses and other organizations in Ontario must do to make their goods and services more accessible to people with disabilities by January 1, 2012. Every person or organization that provides goods and services to members of the public or other third parties, and has at least one employee in Ontario, must comply.
The Charlie Sheen treatment: is workplace addiction a laughing matter?
You might have seen something on the news or online recently about Charlie Sheen, or maybe one of your co-workers or friends mentioned some of the outlandish things Sheen has said in interviews recently. You might have thought, "Charlie Sheen? He's still around?" Or maybe you know his hit sitcom, Two and a Half Men, so you know he hasn't faded away into obscurity. At any rate, you might have been surprised that by his own admission he had done and was continuing to do the amount and kinds of drugs that only celebrities can do and continue to live.
Eight out of ten workers witnessed conflicts in the workplace, so what?
According to a recently released CROP survey carried out for the Ordre des conseillers en ressources humaines agréés (Quebec’s human resources professional association), 79 percent of workers in Quebec often or occasionally witnessed a conflict in their workplace in the last year. The survey also indicates that 62 percent of employees believe their managers are inclined to resolve conflicts, compared to 38 percent who feel they tend to ignore them.