Ontario’s Accessibility Standard for Customer Service came into effect on January 1, 2012 for all businesses and not-for-profits in the province with more than one employee. If an organization has more than 20 employees, an online report must be filed by December 31, 2012 to demonstrate to the government that accessibility has been achieved under the Customer Service Standard.
The government requirements include using the Accessibility Compliance Reporting tool to file the report online. The reporting tool is on ServiceOntario’s ONe-Source for Business website.
Many organizations are now asking “what comes next?”
To find out, read my latest blog post on Slaw.