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Slaw: Privacy management guide aims to improve accountability

The privacy commissioners of Canada, Alberta and British Columbia have developed a guide to help organizations implement an effective privacy management program that meets private-sector privacy legislation and to provide consistent direction on what it means to be an accountable organization when dealing with individuals’ personal information.

Canadians are becoming more concerned about the online information practices of organizations and government bodies they deal with. Individuals also consider the privacy protections that companies offer before they do business with them, especially the companies that handle their sensitive information. Many customers will stop doing business with companies if they hear or read in the media that a company has mishandled, improperly used or disclosed or lost their customers personal information.

Organizations should understand the management and reputational risk and loss of customer trust that can happen if they are not clear about how they process information.

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Yosie Saint-Cyr
First Reference Human Resources and Compliance Managing Editor

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Yosie Saint-Cyr, LL.B. Managing Editor

Managing Editor at First Reference Inc.
Yosie Saint-Cyr, LL.B., is a trained lawyer called to the Quebec bar in 1988 and is still a member in good standing. She practiced business, employment and labour law until 1999. For over 18 years, Yosie has been the Managing Editor of the following publications, Human Resources Advisor, Human Resources PolicyPro, HRinfodesk and Accessibility Standards PolicyPro from First Reference. Yosie is one of Canada’s best known and most respected HR authors, with an extensive background in employment and labour across the country. Read more
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