accessibility standard

Three popular articles this week on HRinfodesk

February 26, 2015 Yosie Saint-Cyr, LL.B. Managing Editor Accessibility Standards, Employee Relations, Health and Safety, HR Policies and Procedures, Human Resources, Penalties and Fines, Union Relations

Three popular articles this week on HRinfodesk deal with Ontario’s next OHS inspection blitz; domestic violence in the workplace; and, AODA review.

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SLAW: Proposed AODA Customer Service Changes

March 6, 2014 Yosie Saint-Cyr, LL.B. Managing Editor Accessibility Standards, HR Policies and Procedures, Human Resources, Human Rights, Standard for Customer Service

When the Accessibility Standards Advisory Council/Standards Development Committee was formed in 2013, one of its first orders of business was to review the Customer Service Standard as required under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The AODA requires that each accessibility standard be reviewed five years after it becomes law to determine whether the standard is working as intended and to allow for adjustments to be made as required. The council has proposed several changes to the Customer Service Standard and is asking interested stakeholders for feedback. . . .

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Christine Ha: MasterChef contestant with a disability but much ability!

June 26, 2012 Yosie Saint-Cyr, LL.B. Managing Editor Accessibility Standards, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Employment, Training and Development

MasterChef Contestant Christine Ha is legally blind. She navigates the kitchen with the help of a cane and a support person. According to the judges, the dishes she prepares for each challenge are amazing and she is a great cook. It goes to show, despite her disability, Ha is able to compete with contestants with no disabilities, and perform the challenges with above average results.

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AODA: Protect your organization through documentation

October 26, 2011 Suzanne Cohen Share Accessibility Standards, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Customer Service

The Accessibility Standards for Customer Service require employers with 20 or more employees to document policies. The Integrated Accessibility Standards require employers to document policies and multi-year accessibility plans if they have 50 or more employees. So smaller organizations might breathe a sigh of relief knowing that they don’t have to document and keep track of their accessibility policies and plans under the Accessibility for Ontarians with Disabilities Act (AODA).

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Slaw: The AODA era part I: The accessibility standard for customer service, how much time do I have?

March 10, 2011 Yosie Saint-Cyr, LL.B. Managing Editor Accessibility Standards, Standard for Customer Service

The AODA customer service standard outlines what businesses and other organizations in Ontario must do to make their goods and services more accessible to people with disabilities by January 1, 2012. Every person or organization that provides goods and services to members of the public or other third parties, and has at least one employee in Ontario, must comply.

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