accessible building

Accessibility compliance: is accommodation enough?

January 24, 2012 Andrew Lawson Accessibility Standards, Human Resources, Human Rights, Recruiting and Hiring, Standard for Customer Service

I am going to tell you a story that will test your knowledge of your current legal responsibilities under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. For those readers who pass the test, congratulations, you are providing all your customers with the respect they deserve and have sufficient knowledge to insulate your organization from legal liability. For those of you who don’t pass, well, we’ll give you another chance and point you in the direction of some helpful resources to help you get on track!

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