Social media make it easy to create controversy, but smart practices can limit the risk
Technology usually helps us function by making daily tasks easier, safer, more efficient, and so on. But sometimes a technology comes along that doesn't simply improve the way we do something, it actually creates a new type of behaviour. I think this is the case with online social networking, which allows individuals to broadcast to mass audiences in a way that wasn't available in the past. The question remains, however, as to whether this activity makes life any easier! Some have certainly found it just causes them trouble.