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complaints filed with the CRTC

By Adam Gorley | 2 Minutes Read November 23, 2015

Rogers gets $200,000 fine for faulty email unsubscribe function

For an entire year after Canada's new anti-spam legislation (CASL) came into force, Rogers Media failed to act on complaints that email recipients were having trouble unsubscribing from the company's marketing emails. The CRTC fined Rogers $200,000 for several related infringements of the law that occurred between July 2014 and July 2015.

Article by Adam Gorley / Business, Information Technology, Privacy / Canada anti-spam legislation, CASL, complaints filed with the CRTC, consent to send electronic messages, CRTC, email unsubscribe function, Rogers Media, unsubscribe mechanisms, unsubscribe requests

By Maanit Zemel | 4 Minutes Read July 30, 2014

The primary purpose test – deciphering CASL’s charities exemption

What about registered charities? Are they required to comply with CASL’s requirements or are they exempt from compliance? The answer to that question was made somewhat clearer on July 4, 2014.

Article by Maanit Zemel / Business, Finance and Accounting, Information Technology, Not for Profit, Privacy / alleged violations of CASL, Canada's anti-spam legislation, CASL does not regulate “spam”, CASL’s charities exemption, CEMs, commercial electronic messages, complaints filed with the CRTC, Does CASL apply to Charities?, Emails, emails promoting charitable events, Industry Canada, instant messages, messages sent by electronic means, primary purpose test, raising funds, Registered charities, texts

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