The Competition Bureau announced last March that it has initiated proceedings against Aviscar, Budget and their parent company, Avis Budget Group Inc.. The Bureau alleges that the Companies engaged in false or misleading advertising in that they advertised misleading prices to consumers. The Bureau’s application seeks, among other remedies, a total of $30 million in administrative monetary penalties and refunds to affected customers.
Recently, some of our clients received a notice from the government reminding them to file an Accessibility Report. This was an eye opener to employers who have let the Accessibility for Ontarians with Disabilities Act (AODA), Customer Service compliance deadlines slip through the cracks. Some simply forgot to file. However, others were reminded they have not yet implemented all the Customer Service Standard requirements.