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data analytics

By McCarthy Tétrault LLP | 9 Minutes Read April 25, 2022

2021/2022 cyber/data outlook: Anticipated changes to privacy laws in Canada

Privacy compliance was once a straightforward process of checking the right boxes — not much more than adequate consents and a privacy policy on a website — but that world no longer exists. We are in the midst of a global explosion of legislation governing data.

Article by McCarthy Tétrault LLP / Business, Information Technology, Privacy / algorithmic impact assessment, automated decision system, Biometrics, Consumer Privacy Protection Act, data analytics, data anonymization, data minimization, Fines and penalties, General Data Protection Regulation (GDPR), Personal Information and Data Protection Tribunal Act, PIPEDA, privacy laws, privacy legislation, privacy rights, Quebec Bill 64, right to privacy Leave a Comment

By PeopleInsight Workforce Analytics | 4 Minutes Read August 28, 2013

Leveraging data analysis and psychology to increase employee retention rates

While call centers have been using data analytics for decades, the way that this data gets used continues to evolve and helps the best call centers create net-new value through different applications and uses of Big Data - in this case, Big HR Data or workforce analytics. Even though this is a call center specific article, the lessons learned apply across many (arguably all) business capabilities and disciplines.

Article by PeopleInsight Workforce Analytics / Employee Relations, Privacy / big data, Big HR Data, business capabilities and disciplines, call centers, candidate's work history, data analysis technology, data analytics, employee retention rates, HR metrics, HR Tech market, Leveraging data analysis, reduce hiring and training costs, successful workers, turnover rates, workforce analytics, workforce psychology, workforce science, workforce science to hire candidates

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