Reducing the risk of fraud from both external and internal sources is something that all businesses have to consider at some time, or continually, depending on the owner's approach and taste for living on the edge. But seriously, fraud is a serious problem that can damage or even destroy a business, particularly small and medium ones, which can't afford the potential losses.
Jeffrey D. Sherman is the lead author of all four volumes of First Reference's Internal Controls Library: Finance and Accounting PolicyPro (including Operations and Marketing PolicyPro), Information Technology PolicyPro and Not-for-Profit PolicyPro. While we knew our internal control publications were in good hands before, we don't mind saying we're especially proud to have Jeffrey's name on them now.
If you do, you should make sure you understand the privacy and personal information implications. CTV reports that some Canadian retailers are now offering their customers an "e-receipt", which they can receive by email or access at dedicated websites. Sure, it's a "green" option, and maybe more convenient for customers who want to track their purchases, but it requires the customer to provide an email address, which might allow retailers to "learn a lot about a customer's preferences and buying habits".