First Reference Talks

Discussions on Human Resources, Employment Law, Payroll and Internal Controls

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Operational controls in an environmental management system

Operational controls in an environmental management system (EMS) reduce the risk that the organization will not achieve its environmental objectives. Operational controls are the processes that management implements to provide reasonable assurances that the organization will achieve its environmental objectives.

By | 5 Minutes Read

What makes good risk management?

You have a risk management process, even if you don’t think about it. Maybe it's an informal and verbal process, but the type of business you accept and how you deliver products and services is closely tied to your business strategy and the risk management process it requires.

By | < 1 Minutes Read

AODA Accessibility Standards Compliance Seminar November 9, 2011

Along with the customer service standard, four out of the five accessibility standards under the Accessibility for Ontarians with Disabilities Act are now law and in place. They are accessibility standards in the areas of Customer Service, Information and Communication, Employment and Transportation. These standards are complex and they require understanding and preparation. Ontarians can no longer ignore them.

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Established in 1995, First Reference is the leading publisher of up to date, practical and authoritative HR compliance and policy databases that are essential to ensure organizations meet their due diligence and duty of care requirements.

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