Integrated Accessibility Standard

A critical look at the proposed revisions to the accessible customer service standard

January 5, 2015 Christopher Lytle MA CDS Accessibility Standards, Employee Relations, HR Policies and Procedures, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Customer Service

The Accessibility for Ontarians with Disabilities Act should be viewed as a living document. To illustrate this point, so far there have been two independent reviews of the AODA, the first completed by…

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AODA compliance deadlines for January 2014 are quickly approaching

December 4, 2013 Stringer LLP Accessibility Standards, Human Resources, Human Rights, Integrated Accessibility Regulation, Standard for Employment, Standard for Information and Communications, Standard for the Built Environment, Standard for Transportation, Training and Development

Most employers are aware of their obligations under the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). However, many employers are not aware of the upcoming requirements under the AODA Integrated Accessibility Standard.

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