Focus on quality
To deliver high-quality products or services, implement an effective quality management system (QMS) based on the following seven principles identified by the International Organization for Standardization (ISO):
International Organization for Standardization
Why should I monitor IT effectiveness and how do I do it?
The two definitive studies by COSO identify monitoring as a critical component of internal control and risk management. Monitoring refers to both ongoing monitoring processes to ensure that a system functions as it is supposed to (including management and review aspects), as well as ad hoc special studies and audits to review the system...
Is it time for directors to take responsibility for IT governance and strategy?
The International Organization for Standardization (ISO) thinks so. It has developed ISO 38500 to complement COBIT and ITIL, comparing the standards to the roof, walls and foundation of a house...
