As an employer it is always possible that your organization will become involved in a human rights complaint— most likely as the respondent. Being the respondent means that a complaint has been filed against you, probably by an employee, former employee, customer or other member of the general public. You must respond in writing to the Human Rights Tribunal of Ontario (HRTO) within 35 days in order to preserve your legal rights.
I recently received feedback from a reader stating “I checked with the Ministry of Labour and you don’t need two separate policies to meet your workplace violence and harassment obligations. Your information is wrong.” Always question information you read or are given, double check it, triple check it and then make up your own mind about how you are going to proceed. However, it does not make the information in itself wrong.
Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.