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online service

By Occasional Contributors | 2 Minutes Read December 13, 2011

Meeting the customer service standard: restaurant menus

All businesses with at least one employee will have to comply with the Accessibility for Ontarians with Disabilities Act Customer Service Standard taking effect January 1, 2012. With regards to restaurants you need to have a policy on allowing people to use their own assistive devices to access your goods and services, and that includes your menu.

Article by Occasional Contributors / Accessibility Standards / Accessibility for Ontarians with Disabilities Act, accommodation, aMENU, AODA, assistive device, assistive devices, Braille, Customer service standards, customers, large print menus, online service, policies, practices and procedures, restaurants, standards

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