First Reference Talks

Discussions on Human Resources, Employment Law and Payroll

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A critical look at the proposed revisions to the accessible customer service standard

The Accessibility for Ontarians with Disabilities Act should be viewed as a living document. To illustrate this point, so far there have been two independent reviews of the AODA, the first completed by...

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AODA compliance deadlines for January 2014 are quickly approaching

Most employers are aware of their obligations under the Customer Service Standard of the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”). However, many employers are not aware of the upcoming requirements under the AODA Integrated Accessibility Standard.

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Global Accessibility Awareness Day – May 9

Today, May 9, 2013, is the second year for Global Accessibility Awareness Day! This day is meant to "get people talking, thinking and learning about digital (web, software, mobile, etc.) accessibility and users with different disabilities"

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Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.

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