On December 14, 2020, the Privacy Commissioner of Canada, Daniel Therrien, issued a statement regarding the recent data breach at Desjardins. The statement involved the investigation conducted under the Personal Information Protection and Electronic Documents Act (PIPEDA) concerning the largest ever data breach in Canada’s financial services sector. Plainly put, the investigation revealed that Desjardins did not demonstrate the appropriate level of attention required to protect the sensitive personal information entrusted to its care.
The accelerated shift toward e-commerce has resulted in an uptick in the adoption of platforms of all kinds for businesses to market and sell products and interact with their customers. From online marketplaces, to last-mile fulfilment and delivery, to consumer financial services, digital e-commerce platforms are fast becoming a leading model for product and service delivery globally.
Federal privacy laws are getting an update. The federal government has introduced a new bill which proposes to tighten and clarify the law around the protection of personal information and personal privacy and also give enforcement more teeth.