First Reference company logo

First Reference Talks

News and Discussions on Payroll, HR & Employment Law

decorative image

problem accessing your goods or services

AODA accessibility standards for customer service – Training decisions

Ontario’s Accessibility Standards for Customer Service requires organizations to train staff, volunteers and third parties who deal with the public on your behalf on how to provide customer service to people with disabilities. What are the legal requirements for training?


, , , , , , , , ,