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salesperson

By McCarthy Tétrault LLP | 5 Minutes Read December 20, 2019

Firepower: Guidance on whether commissions owed to salespersons are held in trust by a business and outside of insolvency

In Firepower Debt GP Inc. v. TheRedPin, Inc., 2019 ONCA 903 (“Firepower”), the Ontario Court of Appeal recently affirmed a decision of Justice Penny that commissions held by an insolvent real estate brokerage but owed to real estate salespersons were not held in trust and were thus subject to the security of the brokerage’s lenders.

Article by McCarthy Tétrault LLP / Business, Finance and Accounting, Payroll / bankruptcy, commission trust, commissions, employment contracts, financial statements, Insolvency, salesperson

By Jeffrey Sherman, MBA, FCPA, FCA | 3 Minutes Read October 23, 2012

Thinking about customer relationship management

The concept of customer relationship management (CRM) has long-existed before it was given a designation. In fact, it is a not-so-new buzzword that sounds wonderful, but is actually very hard to implement. What CRM refers to is a kind of cross-functional business strategy that allows organizations to learn more about their customers.

Article by Jeffrey Sherman, MBA, FCPA, FCA / Business, Finance and Accounting / Business, business relations, business strategy, consultants, CRM, CRM solution, cross-functional business strategy, customer information, customer interaction, customer relationship management, customer support, customers, data network, data-gathering techniques, enterprise-wide database, federal and provincial privacy legislation, high-quality data, management, salesperson, shipments, shipping, small and medium enterprises, small business, Small to medium size businesses, software

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