For my last post of 2011, I will follow the age old tradition of predictions for 2012. The slight twist is that the post will feature someone else’s predictions—much easier than gazing into my own crystal ball.
You already know how important information technology is to your business. You've got a website that pushes your brand and maybe even sells your products; you've got an internal network that connects all of your employees to each other and the documents they need; you've got company email to manage, and maybe a bunch of cellphones and BlackBerrys to keep track of; you've got security cameras, passwords, log-ins and keycards; and you've got employee management systems covering attendance, payroll, benefits and more. If any of these fails, you've also got a big problem.
Workplace diversity efforts often focus on employees' gender, race and ability. The Canadian Institute of Chartered Accountants wants to broaden employers' horizons and help them see the larger picture of diversity. "The concept of diversity encompasses factors including age, culture, personality, skill, training, educational background and life experience. The influence of a variety of perspectives and viewpoints can contribute to flexibility and creativity within organizations, which can help them thrive in a complex and competitive global economy." Is she suggesting organizations hire unskilled and inexperienced workers with poor personalities? Probably not.