As of September 22, 2023, organizations operating in Quebec or handling the personal information (“PI”) of Quebec residents are now subject to a host of new obligations. Compliance with these sweeping amendments brought by Act to modernize legislative provisions respecting the protection of personal information (“Law 25”) to the Private Sector Act require a deliberate and well-documented overhaul of policies, procedures and practices relating to how affected organizations handle Quebec PI.
On January 26, 2023, the Office of the Privacy Commissioner of Canada (OPC) found that Home Depot disclosed a customer’s personal information to Facebook (now Meta) without his knowledge or consent contrary to PIPEDA. Consequently, Home Depot needed to implement the OPC’s recommendations, which it did following the investigation.
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