First Reference Talks

Discussions on Human Resources, Employment Law, Payroll and Internal Controls

workplace conflicts

By | 5 Minutes Read

Social media and employee online presence/data privacy

Embracing social media use in a responsible way can have a significant positive impact on your business, your workplace culture, and employee/employer relationships. While there are many upsides to the use of social media, we also examine potential risks employers should be aware of.

By | 4 Minutes Read

Beat the heat – Tips to lower the temperature and resolve workplace conflicts

With sunshine and vacations you would expect the office to be a happier place during the summer. However vacations can increase the workload on co-workers, foster intermittent and missed communications and add to the stress level of employees who are struggling to meet a deadline before they go on vacation or coming back from vacation to an overloaded inbox. Rising temperatures can equal rising tempers!

By | 3 Minutes Read

The best lessons are not all learned in the classroom – the threat of the irate customer

As a workplace violence consultant and subject matter expert, I am well aware that irate customers pose a very real threat to front-line workers. It’s not very often that I am that irate customer.

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Established in 1995, First Reference is the leading publisher of up to date, practical and authoritative HR compliance and policy databases that are essential to ensure organizations meet their due diligence and duty of care requirements.

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