Embracing social media use in a responsible way can have a significant positive impact on your business, your workplace culture, and employee/employer relationships. While there are many upsides to the use of social media, we also examine potential risks employers should be aware of.
With sunshine and vacations you would expect the office to be a happier place during the summer. However vacations can increase the workload on co-workers, foster intermittent and missed communications and add to the stress level of employees who are struggling to meet a deadline before they go on vacation or coming back from vacation to an overloaded inbox. Rising temperatures can equal rising tempers!
As a workplace violence consultant and subject matter expert, I am well aware that irate customers pose a very real threat to front-line workers. It’s not very often that I am that irate customer.