First Reference Talks

Discussions on Human Resources, Employment Law, Payroll and Internal Controls

workplace conflicts

By | 4 Minutes Read

Beat the heat – Tips to lower the temperature and resolve workplace conflicts

With sunshine and vacations you would expect the office to be a happier place during the summer. However vacations can increase the workload on co-workers, foster intermittent and missed communications and add to the stress level of employees who are struggling to meet a deadline before they go on vacation or coming back from vacation to an overloaded inbox. Rising temperatures can equal rising tempers!

By | 3 Minutes Read

The best lessons are not all learned in the classroom – the threat of the irate customer

As a workplace violence consultant and subject matter expert, I am well aware that irate customers pose a very real threat to front-line workers. It’s not very often that I am that irate customer.

By | 3 Minutes Read

The dreaded office lottery pool? Well sometimes!

Nineteen Toronto co-workers who won Friday’s $50-million Lotto Max jackpot have learned how quickly an office lottery pool can become a nightmare. The group of winners cannot claim their winnings until the Ontario Lottery and Gaming Corp. has finished its investigation after other co-workers stepped forward to say they deserve part of the payout.

Footer

About us

Established in 1995, First Reference provides organizations with practical and authoritative resources to help ensure compliance with constantly changing Canadian legislation and best practice

Main Menu

Stay Connected