How to comply with two laws at the same time

February 13, 2012 Andrew Lawson Accessibility Standards, Standard for Customer Service

Learning the little bit of information contained herein may very well prevent your organization from litigating a very expensive legal action.

In my last post, I told you about a wonderful neighbourhood business that may, or may not, be complying with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Right Code (HRC). That post contained a little test of your understanding of these two laws. If you missed it, you can go back and take the test now (requires LinkedIn membership).

Feedback included this link: www.stopgap.ca.

Visual/audio learners will appreciate this short movie.

My skill-testing question for this week: What is the functional difference between the AODA and the HRC? (In other words, which law is opportunity-focused rather than penalty-focused?)

Looking forward to your feedback, see ya in a couple of weeks.

Learn don’t litigate
Andrew Lawson
www.learndl.ca

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Andrew Lawson

Trainer and advisor at Learn Don't Litigate

Andrew Lawson is a human rights and health and safety trainer and advisor, currently consulting to both the federal and Ontario governments. Since 1996, he has conducted extensive legal research in the areas of human rights and occupational health and safety law. He has worked in the people management business for over 25 years. Read more

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