Platforms are the new cloud: Marketplaces, delivery services, consumer finance, and more, part I of II
The accelerated shift toward e-commerce has resulted in an uptick in the adoption of platforms of all kinds for businesses to market and sell products and interact with their customers. From online marketplaces, to last-mile fulfilment and delivery, to consumer financial services, digital e-commerce platforms are fast becoming a leading model for product and service delivery globally.
