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Deadline looms for accessibility standards

Public sector organizations in the province of Ontario are working toward the January 1, 2010 deadline for implementing the first stage of compliance to ensure accessibility for Ontarians with disabilities in all areas of daily life. The Accessibility for Ontarians with Disabilities Act (AODA) outlines the new customer service standards businesses and other organizations in Ontario must attain to make the provision of their goods and services more accessible to people with disabilities. Private sector and non-profit organizations need to comply by January 1, 2012.


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