First Reference company logo

First Reference Talks

News and Discussions on Payroll, HR & Employment Law

decorative image

Accessibility standards

Bill C-81, the Accessible Canada Act, has passed

In the midst of National AccessAbility Week, as of May 29, 2019, Bill C-81, the Accessible Canada Act, has passed and is now awaiting Royal Assent.


, , ,

Improving accessibility standards for employment

Accessibility sign

The Ontario government is updating the accessibility standards for employment to make employment more accessible to people with disabilities.


, , , , , , , , ,

The AODA Employment Standards: Are you meeting the new requirements?

We know that the AODA employment standards requirements are demanding because we have heard about the challenges from those organizations with 50+ employees that were obligated to comply in January 2016. Smaller employers with fewer resources may need additional assistance to keep track of the project, including reviewing, updating and implementing many HR forms and documents such as job offers, employment contracts, job postings and applications to ensure they are consistent with the new accessibility standards.


, , , , , , , , , , , , ,

A brief review of the Mayo Moran legislative review of the AODA

The Mayo Moran Review of the Accessibility for Ontarians with Disabilities Act is both a welcome and timely document as it reflects the progressive goal of inclusion within business and social culture.


, , , , , , , , ,

December 3, 2014, International Day of Persons with Disabilities

The annual observance of the International Day of Persons with Disabilities this year is Wednesday December 3, 2014.


, , , , ,

Small employers are not complying with Ontario’s new accessibility and employment laws


According to an AODA Alliance news release and a Nov. 18, 2013, Toronto Star article, the Ontario government fully knows that 70 percent of Ontario private sector organizations with at least 20 employees have not complied with the Accessibility for Ontarians with Disabilities Act’s (AODA) reporting requirements. Reports were due December 31, 2012. This is not surprising because in my experience, most small businesses are simply not aware of the law.


, , , , , , , , , , , , ,

AODA — Is your workplace keeping up with its obligations?

The Accessibility Standard for Employment will help Ontario businesses and organizations make accessibility a regular part of finding, hiring and supporting employees with disabilities.


, , , , , , , , , , , ,

Public Consultation on Building Code Accessibility Requirements

The government, through the Ministry of Municipal Affairs and Housing, is holding a two-month public consultation to develop updated accessibility requirements for the Building Code.


, , , , , , , , , , ,

How assistive devices can make workers or customers with a disability more productive

person in wheelchair using assisted device

Assistive technology provided by rehabilitation engineers can play a major role in helping to realize the goals of the Accessibility for Ontarians with Disabilities Act, which goal is to make Ontario accessible for people with disabilities by 2025.


, , , , , , , , , , , , , , , , ,

We are not SHOUTING or SCREAMING! Font sizes and accessibility

Recently I sent an email in a medium-large font to someone who thought I was shouting. The reply I received was disturbing. The person was offended and read the information as if I was angry…


, , , , , , , , , ,

Opportunity or penalty? AODA vs. HRC

Rule of law

I asked a skill testing question to which nobody responded! Nevertheless, I will answer the question here because I know you are busy and don’t always have the time to respond to my skill testing questions. The question is “How to comply with two laws at the same time?”


, , , , , , , , , , , ,

Required training under the AODA customer service standard

The Accessibility Standards for Customer Service require employers to provide accessible customer service to persons with disabilities. In order to comply with the legislation, all businesses and organizations providing goods or services to the public with at least one employee in Ontario must meet several requirements by January 1, 2012. What we gathered at our most recent AODA seminar is that employers are very concerned about the training aspect of the customer service obligations.


, , , , , , , , , , , , , , , , ,

AODA Accessibility Standards Compliance Seminar November 9, 2011

Along with the customer service standard, four out of the five accessibility standards under the Accessibility for Ontarians with Disabilities Act are now law and in place. They are accessibility standards in the areas of Customer Service, Information and Communication, Employment and Transportation. These standards are complex and they require understanding and preparation. Ontarians can no longer ignore them.


, , , , , , , , , , , ,

AODA: Why do I have to notify the public when there is a disruption of services?

Generally, disruptions to all of your services, such as during a power outage or during a labour dispute, do not require this special notice. However, if the disruption has a significant impact on people with disabilities, you should provide notice of the disruption of service. In Ontario, under the Accessibility Standards for Customer Service, as of January 1, 2012, organizations are required to publicly notify customers of temporary disruptions of services or facilities or if they are expected to be temporarily unavailable in the near future, including the steps to take to access alternative methods.


, , , , , , , , , , , ,

A closer look at the accessibility standard for employment under the AODA

Now that the Integrated Accessibility Regulation under the Accessibility for Ontarians with Disabilities Act is now law and will come into force on July 1, 2011, let’s take a closer look at the accessibility standard for employment.


, , , , , , , , , , , , , , , , , , ,

Previous Posts