On January 11, 2011, the Treasury Board Secretariat announced that the federal government will file an appeal of a court decision that ordered Ottawa to make all government websites accessible to the blind within 15 months.
Customers demand more of businesses in so many ways these days—better quality and safety, greater social and environmental responsibility, extra service, and accessibility. The law increases its demands frequently, too. Even our governments and public service providers have a hard time keeping up with the legal requirements! Making improvements in all of these areas can challenge an organization, but only accessibility offers the advantage of access to a market of unrealized potential.
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