Over eight months in 2010, the Ontario government consulted with not-for-profit organizations and their representatives on ways that the government could better support the NFP sector. "Participants advised on legislation, policies, structural issues and funding mechanisms. They also contributed ideas on how to better coordinate policy, research and communication with and for the sector."
The AODA customer service standard outlines what businesses and other organizations in Ontario must do to make their goods and services more accessible to people with disabilities by January 1, 2012. Every person or organization that provides goods and services to members of the public or other third parties, and has at least one employee in Ontario, must comply.
Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.