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implementation

By Jeffrey Sherman, MBA, FCPA, FCA | 2 Minutes Read November 4, 2013

How do I ensure accountability for IT systems?

One of the key elements needed to ensure accountability is reporting the right statistics and metrics. Each user department is responsible for ensuring that its information technology needs are addressed, and the IT department is responsible for providing overall cost-effectiveness, quality and coordination. The IT department can play its role by ensuring that IT metrics are captured and disseminated. User departments and the IT department must both be involved; neither may be permitted to abdicate its responsibilities.

Article by Jeffrey Sherman, MBA, FCPA, FCA / Business, Privacy / benefits delivery, COBIT 5, compliance, data capacity, estimating resource requirements, future functional requirements, governance framework, implementation, Information Technology PolicyPro, IT accountability, IT compliance, IT controls, IT department, IT governance, IT infrastructure, IT measurement, IT planning, IT priorities, IT strategy, ITPP, managing relationships, metrics, needs evaluations, network capacity, planning cycle, planning process, priorities, processing requirements, processor memory, resource capacity, resource optimization, resource usage, risk optimization, statistics, systems requirements, technical support, upgrading IT infrastructure, user support

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