One of the key elements needed to ensure accountability is reporting the right statistics and metrics. Each user department is responsible for ensuring that its information technology needs are addressed, and the IT department is responsible for providing overall cost-effectiveness, quality and coordination. The IT department can play its role by ensuring that IT metrics are captured and disseminated. User departments and the IT department must both be involved; neither may be permitted to abdicate its responsibilities.
While the Internet can increase employee productivity, the potential for employee misuse can create a significant downside. The downside may manifest itself as a decrease in employee productivity when there is excessive personal use of the Internet on company time, using company resources. There must also be consideration for controls on inappropriate employee behaviour such as...
Maybe this will help directors get up to speed on IT. If you want to know the meanings of tech terms like WEP, WPA, kernel,malware, trojan, sniffing, MIME, deployment strategy, server,implementation and just about any other IT term you can think of, then check it out.
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