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ITPP

By Jeffrey Sherman, MBA, FCPA, FCA | 2 Minutes Read September 2, 2014

How does the new anti-spam legislation affect IT processes?

It should be clear that managing your anti-spam obligations will mean modifying your information technology processes. The CRTC has created comprehensive anti-spam guidelines that demonstrate some of the ways IT will be involved...

Article by Jeffrey Sherman, MBA, FCPA, FCA / Business, Information Technology, Privacy / Anti-spam, auditing, Canada anti-spam legislation, Canadian Radio-television and Telecommunications Commission, CASL, commercial electronic message, complaint handling, compliance, corrective action, CRTC, CRTC guidelines, Information Technology PolicyPro, ITPP, Monitoring, policies and procedures, record keeping, risk assessment, senior management, social media, training, written policy

By Jeffrey Sherman, MBA, FCPA, FCA | 2 Minutes Read November 4, 2013

How do I ensure accountability for IT systems?

One of the key elements needed to ensure accountability is reporting the right statistics and metrics. Each user department is responsible for ensuring that its information technology needs are addressed, and the IT department is responsible for providing overall cost-effectiveness, quality and coordination. The IT department can play its role by ensuring that IT metrics are captured and disseminated. User departments and the IT department must both be involved; neither may be permitted to abdicate its responsibilities.

Article by Jeffrey Sherman, MBA, FCPA, FCA / Business, Privacy / benefits delivery, COBIT 5, compliance, data capacity, estimating resource requirements, future functional requirements, governance framework, implementation, Information Technology PolicyPro, IT accountability, IT compliance, IT controls, IT department, IT governance, IT infrastructure, IT measurement, IT planning, IT priorities, IT strategy, ITPP, managing relationships, metrics, needs evaluations, network capacity, planning cycle, planning process, priorities, processing requirements, processor memory, resource capacity, resource optimization, resource usage, risk optimization, statistics, systems requirements, technical support, upgrading IT infrastructure, user support

By Adam Gorley | 2 Minutes Read July 26, 2013

BYOD: is personal information visible over corporate networks?

Employers are increasingly drafting and implementing bring-your-own-device (BYOD) policies for their employees. And they should be, since employees are increasingly using their personal digital devices—phones, tablets, laptops—to perform work, both in and out of the workplace. But employees may have trouble trusting their employers to stay out of their personal information...

Article by Adam Gorley / Employee Relations, Payroll, Privacy / bring your own device, BYOD, BYOD policy, canadian employment law, collection of personal information, corporate networks, email, employee personal information, Employee privacy rights, employee trust, employment law, Information Technology PolicyPro, IT, ITPP, laptops, mobile devices, network access, Network Security, personal information, policies and procedures, portable devices, privacy, Privacy in the workplace, privacy policy, privacy rights, protecting personal information, smartphones, tablet computer

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