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Discussions on Human Resources, Employment Law, Payroll and Internal Controls

Office of the Privacy Commissioner of Canada

By | 2 Minutes Read

Guidance on recording of customer telephone calls updated

The Office of the Privacy Commissioner of Canada recently updated its information and guidance on recording of customer telephone calls to bring it up to date, make it web-friendly and responsive for user feedback.

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Privacy Commissioner’s report on public perception of companies’ privacy practices holds lessons for business

The Office of the Privacy Commissioner of Canada (“OPC”) recently released a preliminary report outlining the results of a series of focus groups conducted with Canadians about privacy and the protection of personal information.

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Government of Canada publishes proposed Breach of Security Safeguards Regulations

On September 2, 2017, the Government of Canada published proposed Breach of Security Safeguards Regulations. The proposed regulations relate to the provisions in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), which are not yet in force.

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Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.

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