Many organizations have introduced video surveillance in the name of improving safety and security within workplaces, physical facilities and public spaces. An all-too-common catalyst for the installation or expansion of camera surveillance systems is a crime or security incident that captures the attention of the media, the public, or both. In the immediate aftermath of a crime or other troubling occurrence, there is often pressure on senior decision-makers within the organizations to act swiftly and visibly to recapture the confidence of key stakeholder groups such as customers, shareholders or the public.
Dispelling popular myths
The presence of video surveillance cameras has become a normal and often expected part of everyday Canadian life from the workplace to almost every imaginable type of facility and mass gathering area. In the aftermath of crimes or other unsavoury incidents in stores, hospitals, concert halls, office reception areas, school campuses or other facilities, one of the very first questions asked is whether video images have been captured of the offender(s).