email etiquette

Email etiquette: What Ontario can learn from France

January 16, 2017 Vey Willetts LLP Employee Relations, Health and Safety, HR and Technology, HR Policies and Procedures, Human Resources, Union Relations

The capacity to send and receive email on smart phone devices and laptops has fundamentally altered the working lives of many. The notion of the ‘9 to 5’ job has, in many industries, become a thing of the past. Our use of email has profoundly altered how and when we work: it has blurred the distinction between work and home lives; it has altered our view of what is appropriate communication and our expectation of how quickly people should respond. In many ways, it has simultaneously increased the volume of workplace communications and dramatically accelerated the pace at which it occurs.

email, email etiquette, email etiquette policy, employment law, info-obesity, workplace communications

We are not SHOUTING or SCREAMING! Font sizes and accessibility

April 23, 2012 Suzanne Cohen Share Accessibility Standards, Integrated Accessibility Regulation, Standard for Customer Service, Standard for Information and Communications

Recently I sent an email in a medium-large font to someone who thought I was shouting. The reply I received was disturbing. The person was offended and read the information as if I was angry…

Accessibility for Ontarians with Disabilities Act, Accessibility standards, accessible communication, AODA, clear print accessibility guidelines, communication, email etiquette, email formatting, employment law, font size, vision disability