September traditionally marks back to school for kids, and many employees are also starting new courses and maintaining in-service training requirements. For most employers vacation schedules are calming down, as managers are revving up production, sales, vision and values kick-offs, quality improvement programs, client-centered programs and increased service delivery. Underpinning the organizational capacity to deliver its desired goals is training.
The International Organization for Standardization (ISO) thinks so. It has developed ISO 38500 to complement COBIT and ITIL, comparing the standards to the roof, walls and foundation of a house...
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