First Reference Talks

Discussions on Human Resources, Employment Law, Payroll and Internal Controls

engagement

By | 4 Minutes Read

Does management limit engagement?

"Disengagement is not an employee problem. It is a hangover from the Industrial Age that invented a middle tier in companies so useless and intrusive that a cartoon strip called Dilbert is the best picture we have of how it functions." Those are the words of author Chuck Blakeman. What do you think?

By | 3 Minutes Read

HR’s role in Apple’s success

What is it about the Apple Store that’s just so great? Is it the super chic product line? The fact that you can tinker with just about anything in there? The super modern layout and design? All of those things are neat, sure, but I’d argue there’s something more—something you may not have paid as much attention to...

By | 3 Minutes Read

The cost of measurement

Once you have a reputation as a “measurement guy” you get a lot of speaking requests. Recently I was asked to speak on a wellness topic. In the end I declined because even though the measurement aspects of the question were clear, I did not have the knowledge of the topic to deliver well. The request got me thinking about the costs of measurement. Often this is an area that is not considered when people get into the question of finding data.

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Established in 1995, First Reference Inc. (known as La Référence in Quebec) provides Canadian organizations of any size with practical and authoritative resources to help ensure compliance.

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