employee complaints

Employee’s secret recording of meetings with management contributes to finding of just cause for dismissal

January 3, 2018 Employer Advisor, McCarthy Tétrault LLP Employee Relations, Employment/Labour Standards, Health and Safety, HR Policies and Procedures, Human Resources, Training and Development, Uncategorized

A recent decision from the Manitoba Court of Queen’s Bench supports that an employee’s use of his work phone to secretly record meetings with management may support an employer’s decision to terminate for just cause.

anti-harassment policies, breach of confidentiality, employee complaints, employment law, harassment, harassment in the workplace, just cause for dismissal, privacy, termination, termination for cause

When is it time to hire independent HR consultants?

December 1, 2015 Michele Glassford Employee Relations, Employment/Labour Standards, HR Analytics, HR Policies and Procedures, Human Resources, Training and Development

A friend recently told me about his (manufacturing) workplace where most of the equipment is broken, production lousy and new employees last “sometimes four hours, sometimes a week” but rarely longer than that. He reported that the business owner had recently woken up and hired an independent consultant to take a look and make recommendations for the business. I don’t know if this company has any HR personnel, but many small to medium companies do not have dedicated HR personnel, save and except for payroll, and may have a general manager or owner who is oblivious to what goes on the shop floor. So what are the warning signs of a workplace that needs attention?

Absenteeism, employee complaints, HR, HR personnel, Human Resources PolicyPro, independent HR consultants, management, policy, productivity, Voluntary turnover rates, workplace policies and procedures

Employee complaints, gripes, whines and other good business advice

August 5, 2014 Michele Glassford Employee Relations, Health and Safety, Human Resources, Human Rights, Training and Development

Retired football coach, broadcaster and motivational speaker Lou Holtz said, “Never tell your problems to anyone…20% don’t care and the other 80% are glad you have them.” Although this may have some truth for most of us, employers must be careful not to fall into either category.

bullying and harassment, Business, careful records are kept, conduct and behaviour, customers’ complaints, discrimination or harassment, Dispute Resolution policy, employee complaints, employee complaints policy, Employee Suggestions, employment law, fully documented investigation, harassment, health and safety concerns, health and safety violation, ignoring employee complaints, investigation levels, operation of the business, policies and procedures, risk liabilities, risks undermining employee morale, violence in the workplace, whistleblowers, workload, written complaint submissions, wrongful or constructive dismissal